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Privacy & Security

Cookie Policy

Learn how SHIPSAPP uses cookies and similar technologies to enhance your maritime platform experience, ensure security, and provide personalized services.

What Are Cookies?

Small text files stored on your device when you visit websites.

Your Control

You can manage or disable cookies through browser settings.

Regular Updates

Policy last updated: December 1, 2024

On This Page

Terms of Service
Legal terms for using our platform
Privacy Policy
How we protect your data

Cookie Policy

SHIPSAPP Maritime Platform

Last Updated: December 1, 2024

SHIPSAPP Logo
1

What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

Storage

Cookies are stored locally on your device's browser. They contain information about your interaction with the website.

Duration

Cookies have varying lifespans - from session cookies (deleted when browser closes) to persistent cookies (remain for set period).

At SHIPSAPP, we use cookies and similar tracking technologies to enhance your experience on our maritime platform, remember your preferences, and understand how you interact with our services.

Essential Cookies Notice

Essential cookies are necessary for the basic functionality of our platform. Without these cookies, services you have asked for cannot be provided. These cookies do not store any personally identifiable information.

2

Types of Cookies We Use

SHIPSAPP uses different types of cookies for various purposes. Below is a breakdown of the cookie categories we employ:

Essential Cookies

Required

Necessary for the website to function properly. These cookies enable basic functions like page navigation and access to secure areas.

Cannot be disabled

Analytics Cookies

Optional

Help us understand how visitors interact with our platform by collecting and reporting information anonymously.

Can be disabled

Marketing Cookies

Optional

Used to track visitors across websites to display relevant and engaging advertisements.

Can be disabled

Functional Cookies

Optional

Enable enhanced functionality and personalization, such as remembering your preferences and settings.

Can be disabled
4

Third-Party Cookies

In addition to our own cookies, we may use various third-party cookies to report usage statistics of the Service, deliver advertisements, and so on.

Google Analytics

Web analytics service

Helps us understand how visitors engage with our platform. Data is anonymized and aggregated.

View Privacy Policy →

Hotjar

Behavior analytics

Provides heatmaps, session recordings, and feedback tools to improve user experience.

View Privacy Policy →

Third-Party Privacy Policies

Third-party cookies are subject to the respective privacy policies of these external services. We encourage you to review their privacy policies to understand how they handle your data.

5

Controlling Cookies

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences through various methods:

Browser Settings

Most web browsers allow you to control cookies through their settings preferences.

Our Cookie Banner

Use the cookie banner on our website to manage your preferences.

Opt-Out Tools

Use third-party tools to opt out of specific tracking technologies.

Browser-Specific Instructions:

Important Notice

If you choose to disable cookies, some features of the SHIPSAPP platform may not function properly. Essential cookies cannot be disabled as they are necessary for basic functionality.

6

Do Not Track Signals

Some browsers incorporate a "Do Not Track" (DNT) feature that, when turned on, signals to websites and online services that you do not wish to be tracked.

Our Stance on DNT

Currently, there is no universal standard for recognizing and implementing DNT signals. As such, SHIPSAPP does not currently respond to DNT browser signals or mechanisms. However, we provide you with the ability to opt out of non-essential cookies through our cookie management tools.

We continue to monitor developments around DNT browser technology and the implementation of a standard. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Cookie Policy.

7

Policy Updates

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors.

Notification Method

We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date.

Review Frequency

We recommend reviewing this Cookie Policy periodically to stay informed about how we use cookies.

Your continued use of the SHIPSAPP platform after any changes to this Cookie Policy will constitute your acceptance of such changes.

8

Contact Us

If you have any questions or concerns about our use of cookies or this Cookie Policy, please contact us:

Email Address

privacy@shipsapp.id

For privacy and cookie-related inquiries

Registered Office

PT DMI | PT SSD

Data Protection Office

Response Time

We strive to respond to all cookie-related inquiries within 7 business days. For complex requests, we may require additional time and will keep you informed of our progress.

Transparency Matters

At SHIPSAPP, we believe in transparency and giving you control over your data. Our Cookie Policy is designed to help you understand how we use cookies and how you can manage them.

Thank you for trusting us with your maritime operations. We're committed to protecting your privacy while providing world-class maritime digital solutions.