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Legal Document

Terms of Service

Last updated: December 1, 2024 | Effective from: December 1, 2024

Table of Contents

1. Acceptance of Terms 2. Definitions 3. Account Registration 4. Services Description 5. Subscriptions & Payments 6. User Obligations 7. Intellectual Property 8. Privacy & Data Protection 9. Liability Limitations 10. Termination 11. Governing Law 12. Changes to Terms 13. Contact Information
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Terms of Service

SHIPSAPP Maritime Platform

Effective: December 1, 2024

SHIPSAPP Logo

Welcome to SHIPSAPP. These Terms of Service ("Terms") govern your access to and use of our maritime digital platform, services, and applications (collectively, the "Services"). Please read these Terms carefully before using our Services.

Important Notice

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our Services. These Terms constitute a legally binding agreement between you and SHIPSAPP.

1

Acceptance of Terms

By accessing, browsing, or using the SHIPSAPP platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.

Key Points:

  • These Terms apply to all users of the Services
  • Additional terms may apply to specific services
  • You must be at least 18 years old to use our Services
  • Enterprise customers have additional contractual terms
2

Definitions

For the purposes of these Terms, the following definitions apply:

"Platform"

The SHIPSAPP maritime digital platform, including all software, applications, websites, and services.

"User"

Any individual or entity that accesses or uses the Services, including maritime professionals, shipping companies, and port authorities.

"Content"

All information, data, text, software, audio, video, images, and other materials available through the Services.

"Maritime Data"

Vessel tracking data, port operations information, cargo details, and other maritime-related information processed through the Platform.

3

Account Registration

To access certain features of the Services, you must register for an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security of your password and accept all risks of unauthorized access
  • Notify us immediately of any unauthorized use of your account
  • Ensure you have authority to represent your organization when registering for an enterprise account

Account Security Responsibility

You are solely responsible for all activities that occur under your account. SHIPSAPP is not liable for any loss or damage arising from your failure to comply with this section.

4

Services Description

SHIPSAPP provides a comprehensive maritime digital platform offering the following services:

Vessel Tracking

Real-time vessel position monitoring and tracking services

Port Operations

Port call optimization and operations management tools

Documentation

Digital documentation and compliance management

Analytics

Maritime data analytics and business intelligence

We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, including the availability of any feature, database, or content.

5

Subscriptions & Payments

Certain Services are provided on a subscription basis. By subscribing, you agree to:

  • Pay all applicable fees for the selected subscription plan
  • Provide accurate billing and payment information
  • Authorize us to charge your payment method for recurring payments
  • Accept that subscription fees are non-refundable except as required by law
  • Maintain active payment information for ongoing subscriptions

Subscription Terms

  • Subscriptions automatically renew unless cancelled
  • 30-day advance notice required for cancellation
  • Enterprise plans require 12-month minimum commitment
  • Price changes notified 30 days in advance
6

User Obligations

You agree not to use the Services to:

Prohibited Activities

  • Violate any applicable laws or regulations
  • Infringe intellectual property rights
  • Transmit viruses or malicious code
  • Attempt unauthorized access

Data Restrictions

  • Share login credentials
  • Scrape or collect data improperly
  • Reverse engineer the platform
  • Bypass security measures

You are responsible for all Content you upload, post, or otherwise transmit through the Services. You must ensure that all maritime data provided complies with industry standards and regulations.

7

Intellectual Property

All rights, title, and interest in and to the Services, including all intellectual property rights, are and will remain the exclusive property of SHIPSAPP and its licensors.

Our Rights

Software, platform design, trademarks, logos, and documentation are protected by copyright and other laws.

Your Data

You retain all rights to your maritime data. We only process it to provide the Services.

By submitting Content to the Services, you grant SHIPSAPP a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such Content solely for the purpose of providing the Services.

8

Privacy & Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information.

Data Protection Commitment

GDPR Compliance

Full compliance with EU General Data Protection Regulation

Data Encryption

End-to-end encryption for sensitive maritime data

Regular Audits

Third-party security assessments and audits

Data Retention

Clear data retention and deletion policies

Maritime data is processed in accordance with international maritime regulations and industry best practices. We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk.

9

Liability Limitations

To the maximum extent permitted by law:

Important Disclaimers

No Warranties

Services are provided "as is" without warranties of any kind

Limitation of Liability

We are not liable for indirect, incidental, or consequential damages

Maritime Operations

Platform data should not be sole basis for navigation or operational decisions

Our total liability to you for all claims arising out of or relating to these Terms or the Services shall not exceed the amount paid by you to us for the Services in the twelve (12) months preceding the claim.

10

Termination

These Terms remain in effect while you use the Services. We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason, including if you breach these Terms.

User Termination

You may stop using the Services at any time. Subscription cancellations must follow the specified process.

SHIPSAPP Termination

We may terminate service for violation of Terms, non-payment, or legal requirements.

Upon termination, your right to use the Services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

11

Governing Law

These Terms shall be governed and construed in accordance with the laws of Indonesia, without regard to its conflict of law provisions.

Jurisdiction Details

Governing Law

Indonesian Law

Dispute Resolution

Jakarta Commercial Court

Language

English (primary)

Any disputes arising from or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts located in Jakarta, Indonesia.

12

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect.

Update Notification

We will notify you of material changes via email or through the Services. Your continued use of the Services after the effective date of the revised Terms constitutes your acceptance of the changes.

It is your responsibility to review these Terms periodically for changes. The "Last Updated" date at the top of this page indicates when these Terms were last revised.

13

Contact Information

If you have any questions about these Terms, please contact us:

Email Address

legal@shipsapp.id

For legal inquiries and notices

Registered Office

PT DMI | PT SSD

Jakarta Maritime Center, Indonesia

Support Contact

+62 813 1316 9999

Business hours: 9:00-17:00 WIB

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Acknowledgement

By using SHIPSAPP Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

These Terms constitute the entire agreement between you and SHIPSAPP regarding the Services and supersede all prior agreements and understandings.

SHIPSAPP

Revolutionizing maritime operations with integrated digital solutions for seamless collaboration across the global port ecosystem.

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Jalan TB. Simatupang KAV 18,
Jakarta Selatan, Indonesia

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